when i first started wearing contact lenses regularly some years back (thanks to silicone hydrogel technology), i got my supplies from my optometrist. i was paying about $140 / 3 months supply of purevison lenses. after a while i found out about online suppliers, offering the same products at significantly lower prices. when i asked my optometrist about getting contacts from such places, they indicated a reluctance to supply scripts for patients to get lenses elsewhere, citing lack of control/supervision etc. i guess there's some sense to that line of argument... but then again, there's loss of revenue/commission from product sales? anyway, being a family friend, i decided not to push the issue.
skip forward a few years and i'm itching to save some money, and after chatting with another optometrist friend, got eyes checked. then with an updated script available, went shopping. there are a number of sites offering online ordering of lenses, and i can't remember why i chose to go with net optical out of them all. possibly because it had quite low prices, didn't need you to fax them a script (most places require this extra step), and was run by a practicing optometrist with a real physical presence, which was somewhat close enough to home for me to consider making the drive to the actual premises in case i ever needed to.
things i like about net optical:
- cheap prices - among the lowest out of the various sites i've checked out. combined with the private health insurance benefits for optical gear, i'm laughing!
- the same purevision lenses cost $96 (saving of $54 from what i was paying)
- i switched to focus night and days when i changed optometrists and started using net optical - these cost $85 (compared to ~$120 from opsm direct)
- i switched again with my latest order, now using fortnightly acuvue oasys which cost $32.50 for a 6 pack (compared to nearly $40 from opsm direct)
- fast and reasonable shipping
- $6 will get you any number of lenses plus a pack of contact lens solution
- i've usually received my lenses within about 2 business days
- top-notch customer service
- i'm not sure if net optical is a bit of a one-man show, run by the optometrist himself, but whoever handles the enquiry emails replies very promptly and is very courteous.
- you are kept well informed of the progress of your order - confirmation that it's been received, advice when the items are despatched etc
- going above and beyond - my very first order contained a big error whereby i basically ordered the wrong lenses for what i actually needed. net optical picked up on this because it was an atypical request, and emailed me for confirmation before proceeding with the order. i thought this was great service as it prevented a situation where i would have gotten the "wrong" items, had to send it back, request a refund and reorder the correct items... plenty of time, money and frustration saved all round.
anyways, in conclusion: if you're looking to buy contact lenses online, i throughly recommend net optical. if you decide to use them and would like to give me the referral credit, my referral code is "quop" :) it would be a win-win situation for both of us!
ps. apparently opsm direct have a price matching policy which you may wish to test out if you'd prefer buying from a bigger/more well known supplier.
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